privacy and security
Privacy and Security

Your privacy is a top priority for VTX Telecom. Our relationship with you is our most valuable asset. It is the foundation of our reputation.

We use the most sophisticated and up-to-date security measures to ensure that any information you transmit to us is kept secure. Whenever your personal information is sent from your browser to our server, it is encrypted using server certificate technology via the Secure Socket Layer to ensure that no third parties can gain access to it. All customer data is stored on a heavily secured server to protect it from outside parties.

Whether you are a VTX customer, a visitor to our Web site, or a participant in one of our promotional programs, we will uphold our promise to keep information about you and your account private.

VTX extends the following pledge to you:

  • We will protect the confidentiality of any personal information you share with us. We will not share or sell any information you provide or any information about you to any third party.
  • Our corporate policies dictate that all employees are required to safeguard confidential customer information. Employees of VTX will have access to your account information only as required by you to handle any questions you may have about your account.
  • We do reserve the right to disclose or report personal information, and will only do so, in those extraordinary circumstances where we believe in good faith that disclosure is required either by law, to cooperate with regulators or law enforcement authorities, to perform necessary credit checks, to collect or report debts owed to us, or to protect our rights or property.
  • In order to protect your privacy with the best security measures possible, we will continually evaluate and update our efforts to keep your personal information secure.

It is our goal for you to enjoy quality products, excellent service, and peace of mind when using VTX.

If you have any questions or concerns, please contact us by e-mail at support@VTXTelecom.com or call us at 1-866-742-5889. 24 hours a day, 7 days a week.